How to Fix a Customer Experience Gone Wrong the Right WayI’m unpacking in my permanent accommodation and getting two letters.Jan 1Jan 1
How Words Can Build — or Destroy — Customer TrustWhen I arrived in the UK recently, I searched for long-term accommodation. Thus, I hung around Airbnb apartments before I settled in for…Dec 28, 2024Dec 28, 2024
Why Your Customers Are Frustrated — and How to Fix ItThe Best Service Is the One You Never Have to Call AboutDec 28, 2024Dec 28, 2024
The Politeness Paradox: When Great Communication Masks Poor ServiceThat time I was charmed by friendly reps but still ended up with a mess — proof that being nice doesn’t fix everythingDec 25, 2024Dec 25, 2024
Stop Letting AI Distract You from What Really MattersThere’s so much hype about different AI tools. Some famous bloggers say these AI tools will save you dozens of hours and thousands of…Dec 3, 2024Dec 3, 2024
A Deep Dive into Gaming Platform Architecture: Scalability, Security, and Disaster RecoveryAs software engineers, system architects, and developers, your expertise in system design and architecture principles is essential and a…Sep 23, 2024Sep 23, 2024
Why Most Startups Fail: Critical Mistakes Every Entrepreneur Should KnowPeople who start a startup want to build something fancy. They are usually engineers with ideas, and the only way they can express their…Aug 7, 2024Aug 7, 2024
Unlock Success: The One Secret You Need to Know for AnythingPassion is temporaryAug 1, 2024Aug 1, 2024
Shit I’m stuckI used to easily find something I’m passionate about as the idea of making big money always motivated me. Now came the new believe that…Feb 1, 2024Feb 1, 2024
Published inLong. Sweet. Valuable.Justice is created by victims as an excuse for responsibilityThere’s no abstract definition of the justice term that would describe justice in a way that going to be relevant for everyone. Justice can…Nov 28, 2023Nov 28, 2023
